Milwaukee Brewers | Vice President, Information Technology; Milwaukee, WI

The Vice President of Technology will lead and oversee all aspects of the Information Technology Department for the Milwaukee Brewers Baseball Club.  The individual in this role will be responsible for creating and supporting a best-in-class technology department that services the fast-paced and evolving demands of the Company, including the Business and Baseball Operations Departments, and the Company’s affiliates.  This individual will be responsible for strategic planning toward a technology plan and implementation that is designed to meet the unique needs of the Company’s various departments, and must have an advanced understanding of cutting-edge technology, systems, system design and security.  The Vice President will effectively manage the day-to-day operations of the IT Department, and will implement progressive technological systems and processes that improve efficiency, cohesion and customized automation across the entire organization.  The department is responsible for building and refining a system that allows information to flow through the organization in order to help drive educated decision making.  The Department will also oversee the IT infrastructure and telecommunications systems of the Brewers at Miller Park in Milwaukee, at Five County Stadium in North Carolina, as well as at Maryvale Park in Phoenix.

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Background:

For over 40 years, the Milwaukee Brewers have been a staple of summertime entertainment in the Midwest. Original owner Bud Selig worked to build an organization that took pride in representing not only the city of Milwaukee but the entire state of Wisconsin. Since then, it has housed baseball greats such as Hank Aaron, Robin Yount, Paul Molitor, Cecil Cooper, Rollie Fingers, and a number of memorable, high-profile events including two Major League All-Star games, the 1982 World Series, the 1981 American League Division Series, the 2008 and 2011 National League Division Series and 2011 National League Championship Series. Milwaukee baseball ushered in a new era with the 2001 opening of Miller Park, a $400 million stadium with a retractable roof that has received international recognition as one of the top sporting venues in the world. In both a 2014 survey conducted by The Sporting News and a 2012 survey conducted by ESPN, Miller Park was voted as Major League Baseball’s “Best Ballpark.”

As ownership transitioned to Mark Attanasio in 2005, the Milwaukee Brewers took significant strides on both the baseball and business fronts.  In addition, Attanasio and his management team have made it a priority to create environments second to none for both fans and employees. Continuous enhancement of offerings at Miller Park and throughout the community have produced record numbers of engaged fans while Attanasio’s management philosophy of providing staff with the resources needed to be successful fosters creative and effective teamwork internally. Overall, the organization’s culture embraces a collective approach around “one organization,” where open communication leads to an understanding that everyone is working toward the same ultimate goals.

In addition to the baseball team, the organization also has an ownership stake in Performance Clean, LLC (“PCL”), a sports venue cleaning company that oversees the cleaning of Miller Park and numerous other sports venues. In 2017, the organization also closed on a purchase of the Carolina Mudcats, the team’s High-A Carolina League affiliate.

Any interested candidates should contact Turnkey Search directly. Contacting the Brewers will only delay consideration of your qualifications.

Summary:

The Vice President of Technology will lead and oversee all aspects of the Information Technology Department for the Milwaukee Brewers Baseball Club.  The individual in this role will be responsible for creating and supporting a best-in-class technology department that services the fast-paced and evolving demands of the Company, including the Business and Baseball Operations Departments, and the Company’s affiliates.  This individual will be responsible for strategic planning toward a technology plan and implementation that is designed to meet the unique needs of the Company’s various departments, and must have an advanced understanding of cutting-edge technology, systems, system design and security.  The Vice President will effectively manage the day-to-day operations of the IT Department, and will implement progressive technological systems and processes that improve efficiency, cohesion and customized automation across the entire organization.  The department is responsible for building and refining a system that allows information to flow through the organization in order to help drive educated decision making.  The Department will also oversee the IT infrastructure and telecommunications systems of the Brewers at Miller Park in Milwaukee, at Five County Stadium in North Carolina, as well as at Maryvale Park in Phoenix.

Essential Duties and Responsibilities:

  • Ensure technology software, hardware and processes are cutting edge and provide the framework to improve Milwaukee Brewers Business and Baseball Operations Departments, as well as provide exceptional customer experience within Miller Park
  • Oversee the Brewers technology department (11 employees) including hiring, performance reviews, job evaluation and employee training
  • Work with key staff in all Departments, to develop short- and long-term objectives for technology initiatives and implementation
  • Formulate and manage the annual operating capital budget
  • Lead staff that can proactively resolve various technical issues, guide and implement new systems and processes, and foster positive relationships through clear communication and collaborative/consultative approach
  • Manage relationships with technology vendors; lead and negotiate all new contracts and renewals
  • Identify organizational bottlenecks, recommend infrastructure and equipment upgrades, and leverage staff, consultants and vendors to solve issues
  • Assist in establishing technology related to the Company’s in-house retail operations
  • Manage MLB systems support, IT security initiatives, infrastructure projects and compliance
  • Support the Brewers and Brewers Enterprises for both baseball and ancillary events at Miller Park
  • Ensure the security and compliance of all organizational technology, databases and systems
  • Interface with industry on information management and information technology matters
  • Serve as primary corporate spokesperson for information management
  • Direct information technology budgeting, strategic and tactical planning, business process re-engineering, and database system strategy
  • Provide in-house training to all Departments with respect to new technology
  • Attend conferences, collaborate with MLB and MLB Advanced Media and other franchises;
  • Undertake whatever training is necessary to stay current on technology advances, trends and practices and explore new technologies for future planning and potential implementation across all Departments
  • Support local and national broadcast infrastructure with relationships including FOX, ESPN, local TV as well as national and local radio broadcasts
  • Interface with and build useful communication and data stream with remote locations, partners and affiliates, including but not limited to the Carolina Mudcats, the Brewers Spring Training Facility, and Delaware North (exclusive concessionaire)

Qualifications Required:

  • Bachelor’s degree in Information Systems Management or equivalent experience
  • Eight or more years of professional experience including the following:
    • Technical systems design and management
    • Information systems security management
    • Network design and administration
    • Personnel management and staff development
  • Proven ability to coach, mentor and train a team to work effectively in an industry that constantly evolves and presents new technological challenges
  • Ability to translate technical issues into language that can be easily understood by non-technical managers and staff
  • Strategic thinker with ability to conceptualize big picture while at the same time possessing necessary attention to detail and diverse needs among departments
  • Proactive communication across the organization to maximize service support and the ability to work effectively in all levels of the organization in a team environment
  • Experience with ticketing systems, including Tickets.com, preferred but not required
  • Experience working with point-of-sale systems is preferred, but not required
  • Experience with systems security
2017-11-15T15:18:23+00:00

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