Miami Marlins | President of Business Operations; Miami, FL

The President of Business Operations will have overall responsibility for the Marlins’ Business Operations, including: finance, information technology, human resources, sales and marketing, ballpark and retail operations, and corporate partnerships and community outreach.

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The Miami Marlins have retained Turnkey Search, a division of Turnkey Sports & Entertainment, to conduct a nationwide executive search to identify interested and highly qualified candidates who meet the qualifications contained in this Position Description. The Position will report to Derek Jeter, the Marlins’ Chief Executive Officer, and work collaboratively with ownership, customers and the community to operate the business side of the franchise and the stadium. While baseball operations will not report to the Position, it will support and partner with the baseball operations department.


Derek Jeter is the Marlins’ Chief Executive Officer. Mr. Jeter played 20 seasons for the New York Yankees, winning five (5) World Series Championships. He was a 14-time All-Star selection and ranks sixth all-time in hits. Following his playing career, Mr. Jeter launched the website which provides a platform for athletes to publish stories in their own words. Since 1996, his Turn 2 Foundation has supported at-risk children and teenagers in their efforts to avoid drugs and alcohol and focus on academics. Mr. Jeter has resided in Florida for over 20 years.

Bruce Sherman is the Marlins’ Chairman of the Board and Control Person. Mr. Sherman was Co-Founder of the wealth-management firm Private Capital Management. He earned his Bachelor’s Degree from the University of Rhode Island and his Masters in Business Administration from Baruch College. He began his career as a Certified Public Accountant before moving on to a career in investment management. Mr. Sherman is an active member of the Florida community. He has founded and supported numerous charities, including the Naples Children and Education Fund, Jewish Community Center of Southwest Florida, and the Sherman Prize, which works to fight against inflammatory bowel diseases such as Crohn’s disease.


The Miami Marlins, founded in 1993, are the longest running baseball franchise in the state of Florida. The Marlins have won two World Series championships and five individuals with Marlins ties have entered the Hall of Fame. Marlins Park, opened in 2012 and located two miles west of downtown Miami, was named the “greenest” ballpark in Major League Baseball. It was the first retractable-roof stadium in any sport to achieve LEED Gold Certification. Marlins Park has played host to numerous national events, including the World Baseball Classic, Miami Beach Bowl, and the 2017 MLB All-Star Game.

Any interested candidates should contact Turnkey Search directly.
Contacting the Marlins will only delay consideration of your qualifications.


The President of Business Operations will have overall responsibility for the Marlins’ Business Operations, including:  finance, information technology, human resources, sales and marketing, ballpark and retail operations, and corporate partnerships and community outreach.


  • Attract, develop and retain best-in-class employees across all departments.
    • Lead by example; sustain a standard of excellence and a culture of inclusiveness and respect across the organization.
    • Evaluate all current personnel and develop a three-year plan to improve capabilities across the organization with a mix of existing and prospective talent that mirrors the diversity of our community.
    • Build an effective organizational structure.
    • Oversee the implementation of effective review and compensation programs to promote mentorship, development, and succession planning.
    • Build a fan friendly game day staff that delivers a safe and fun experience to our customers.
  • Have overall profit and loss responsibility for the organization.
    • Own the budgeting process and results, working across the organization to build annual and three-year budgets and operate the business within these plans.
    • Sustainably grow revenues, including ticket sales, sponsorship, retail, concession and media.
    • Manage expenses without compromising quality, especially as it relates to the fan experience.
    • Build and sustain new sources of revenue from Marlins Park.
    • Manage the capital expenditure budget with a focus on projects that improve the fan experience and achieve high returns on investment.
    • Develop and implement data analytics and metrics to incent, measure and reward positive performance throughout the organization.
  • Build strong relationships with all Marlins constituents, particularly those in the local community.
    • Represent the team positively in interactions with fans, community leaders, South Florida residents and Major League Baseball.


  • Personal:
    • A high character individual with a stellar personal reputation in the community and at previous employers.
    • A respect of and appreciation for the diversity inherent in the South Florida community.
    • A high energy doer who embraces the opportunity to roll up his/her sleeves, work long hours, and get the job done.
    • A team player who derives greater satisfaction from organizational success than from individual recognition.
  • Skills:
    • Strong written and oral communication skills, along with the ability to work productively with all levels of the organization, including game day staff, administrative personnel, business unit managers, the Chief Executive Officer and the Board of Directors.
    • An ability to develop relationships inside and outside of the organization, with the charisma necessary to represent the team in the community.
    • A high degree of comfort with current information technology trends and a strong working knowledge of information technology tools including, in particular, data security.
    • Fluency with data analytics, with the ability to support recommendations and decisions with facts.
    • A working knowledge of social media tools and the ability to the implement leading-edge methods of fan engagement.
  • Experience and track record:
    • Significant experience and demonstrated success across all functional areas, both revenue and cost focused, including finance, marketing, sales, information technology, business law and human resources.
    • A demonstrated ability to attract, develop, manage and retain employees across different functional areas.
    • A demonstrated ability to represent organizations positively, while being able to negotiate effective contracts on their behalf.


  • Bachelor’s Degree in general business or other applicable field of study.
  • Masters of Business Administration or other relevant advanced degree is a plus.
  • 15-20 years of business experience across a variety of disciplines.
  • Sports experience, and baseball experience in particular, is a positive but not a requirement.

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